Planning

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Links to other useful organisations for information and guidance to bereavement

Our Bereavement Support team can direct you to additional sources of support to help you cope with the death of a loved one.

Financial support you may be eligible for

You may be entitled to receive extra help and benefits – particularly if it is your partner who has died. The rules can be complicated but your local Jobcentre Plus office or Citizens Advice Bureau will give you all the information you need.

For information and advice

These links will allow you to access other websites. Please read the linked websites' terms and conditions. HSBC Bank plc has no control over non-HSBC websites and is not liable for your use
of them.

  • The Probate Service
    Guidance specifically on dealing with probate and inheritance tax, you can also download documents on this website.
  • HM Revenue & Customs (HMRC)
    Gives practical advice relating to managing an estate with implications such as tax, trusts
    and benefits.
  • Directgov
    Wide-ranging advice on everything from registering the death and arranging the funeral to dealing with the estate.
  • Citizens Advice Bureau
    Free legal information and advice on a wide range of topics including what to do if a will has not been made.
  • The Bereavement Register
    This service can help reduce the amount of direct mail being sent to the address of a person
    who's died.
  • National Association of Funeral Directors
    Association of independent funeral directors offering guidance on the process of arranging
    a funeral.
  • Department for Work and Pensions
    Information and advice on a wide range of topics including benefits and grants available. The DWP has a number of booklets that you may find useful: What to do after a death in England and Wales and What to do after a death in Scotland. You can find copies at all local register offices, your local Citizens Advice Bureau or local Jobcentre Plus office.
  • Age UK
    Information and advice about dealing with bereavement when someone dies and how to cope
    with grief.

For emotional support

  • Cruse Bereavement Care
    Gives you the opportunity to understand and cope with grief and provide support to other
    bereaved people.
  • Samaritans
    A completely confidential service available via email and telephone for anyone in any type of emotional distress.
  • National Association of Widows
    A supportive association for both men and women who have lost their partners through bereavement.
  • Child Bereavement Charity
    Provides information, training and specialised support to those affected when a baby or child dies.
  • War Widows Association of Great Britain
    A volunteer group aiming to improve the conditions of war widows and their dependants in
    Great Britain.

You may also be interested in...

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Letting organisations know

A list of who else you need to contact when a loved one dies

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Further support

Links to other useful organisations for information and guidance to bereavement

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Understanding probate and inheritance tax

Find out if you need to apply for probate. Learn about the basics of inheritance tax

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What to do when a loved one dies

The first steps you need to take when someone dies, from registering the death to organising a funeral

Need financial advice?

We can help give you expert advice for your individual circumstances.

See how we can help

Need to talk to us?

To discuss options or book an appointment:

0800 032 4710

Our opening hours are Monday to Friday 8am to 9pm and 9:30am to 7:00pm on Saturday. Calls may be monitored or recorded.

Start a live web chat

Discuss your options with one of our online representatives.

Everyone's circumstances are different and what applies to one person may not be right for someone else. The suggestions above are based on a general assumption of each planning event and they are not intended to provide advice or recommendation on your individual financial needs.

* Lines are open 8am to 6pm, Monday to Friday (excluding public holidays).
To help us continue our service, and in the interest of security, we may monitor and/or record your call.